Sandhurst · Berkshire · Surrey · HampshireCall 0800 009 6300

ACCREDITATIONS & AFTERCARE

Credentials that matter.
Cover explained clearly.

Manufacturer training and registration support the work. A correctly selected system, proper commissioning and ongoing maintenance are what put that support into practice.

OUR CREDENTIALS

The names behind your installation.

Midea MiPro Partner logo

Midea MiPro Partner

Our MiPro partnership supports registered installations and long-term system care. Eligible equipment can qualify for up to 10 years of cover with the required maintenance.

Midea’s MiPro programme & warranty

F-GAS CERTIFICATION

REFCOM registered

ProAir holds company F-Gas registration through REFCOM. Ask us for our current certificate if you need it for a project or your records.

Visit REFCOM

WARRANTY & WORKMANSHIP

Know what your cover includes.

Manufacturer warranty

Midea and Mitsubishi Electric operate their own warranty programmes. Eligibility, registration, servicing, exclusions and claim procedures depend on the product and scheme.

ProAir workmanship

Our installation workmanship warranty runs for one year. Routine servicing, wear and tear and unrelated faults are separate matters. We explain the relevant terms with your quotation and handover.

YOUR QUESTIONS

Warranty questions, answered.

Is the manufacturer warranty the same as ProAir’s installation warranty?

No. ProAir provides a one-year installation workmanship warranty. Manufacturer cover has separate eligibility, registration, servicing and claim conditions. Your quotation and handover documents explain the cover for your installation. Your statutory rights are unaffected.

How does Midea’s extended warranty work?

Eligible systems installed through the Mi Pro programme must be registered and serviced annually by the original Mi Pro installer. Recorded maintenance extends qualifying cover in annual stages, up to 10 years. The applicable manufacturer terms govern parts, labour contributions and exclusions.

What warranty applies to Mitsubishi Electric?

Cover depends on the product, qualifying installation and applicable installer scheme. Selected installations can qualify for up to seven years. We confirm the exact term in writing for your chosen equipment; annual maintenance and other scheme conditions apply.

What if my system develops a fault?

Contact ProAir with the model, installation date, symptoms and any error code. We check the installation and relevant warranty terms, then explain the claim or repair process.

LET’S GET STARTED

Tell us about your space.

Room sizes, a few photos and your postcode are a useful starting point. We’ll help you work out the right next step.

Call usWhatsAppInstant quote

Quick answers

Guidance from our website. For advice about your property, contact the ProAir team.

Read all FAQs

Speak to ProAir: 0800 009 6300